Lotte City Hotels Brand Overview: Modern Comfort, Great Value, and Reliable Stays Across Korea and Japan

Discover the Lotte City Hotels brand — a select-service chain by Lotte Hotels & Resorts offering modern comfort and smart value in Seoul, Jeju, Daejeon, Ulsan, and Tokyo. Explore hotel ratings, facilities, room rates, and real guest reviews for business and leisure travelers.

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Get to Know the Lotte City Hotels

Lotte City Hotels Brand Logo

Lotte City Hotels: Lifestyle Brand Overview

Lotte City Hotels is the select-service brand (SSB) of Lotte Hotels & Resorts, the hospitality division of Hotel LOTTE (004990.KS ▼₩29,800) — a subsidiary of Lotte Group, one of South Korea’s top ten conglomerates.

The Lotte City Hotels brand is characterized by its strategic locations in major business and transportation hubs, providing excellent access to corporate districts, airports, and key landmarks. The hotels feature modern and comfortable rooms, essential amenities such as coin laundry facilities, fitness centers, business centers, and meeting rooms, as well as all-day dining restaurants.

Unlike full-service 5-star hotels that require higher room rates, Lotte City Hotels, as a true select-service brand, deliver reliable and streamlined hospitality at competitive prices—an ideal choice for both business and independent travelers seeking comfort without unnecessary luxury.

The chain operates mainly 3-star and 4-star properties. While most locations do not include swimming pools or saunas, a select few offer these facilities depending on the property.

Select-Service Model Explained

Lotte City Hotels is a select-service hotel brand. A select-service model is designed for travelers who don’t necessarily need the full range of luxury hotel amenities but still value quality, comfort, and convenience. It allows guests to enjoy only the essential services they truly need — all at a reasonable cost.

For hotel operators, this model offers efficiency by reducing unnecessary high-end services and minimizing staffing and facility costs, while focusing on core offerings. For guests, it provides excellent value for money, offering essential amenities such as free bottled water, complimentary Wi-Fi, parking, and fitness centers — creating a smart balance between affordability and modern comfort.

Competitors in the Select-Service Segment

Major global competitors in the select-service hotel segment include Four Points by Sheraton, Courtyard, Fairfield, Moxy, Protea Hotel, Aloft, and AC Hotel under Marriott (MAR ▲$291.16); Hampton by Hilton (HLT ▲$273.32); Hyatt Place by Hyatt (H ▲$155.34); and Holiday Inn Express by IHG (IHG ▲$130.18). In South Korea, similar select-service brands include Shilla Stay by Hotel Shilla (008770.KS ▼₩43,400) and Nine Tree by Parnas Hotel (499790.KS ▲₩40,650).

Lotte City Hotels: Global Footprint and Expansion

Lotte City Hotels Locations in South Korea

Branch	Address	Opening Day
Lotte City Hotel Mapo	109 Mapo-daero, Mapo-gu, Seoul, 121-020 South Korea	2009.04.10.
Lotte City Hotel Kinshicho	4 Chome-6-1 Kinshi, Sumida City, Tokyo 130-0013, Japan	2010.04.10.
Lotte City Hotel Gimpo Airport	38 Haneul-gil, Gangseo-gu, Seoul, 157-183 South Korea	2011.12.08.
Lotte City Hotel Jeju	83 Doryeong-ro, Jeju-si, Jeju-do, 690-818 South Korea	2014.02.25.
Lotte City Hotel Daejeon	33 Expo-ro 123 Beon-Gil, Yuseong-gu, Daejeon, 305-340 South Korea	2014.03.20.
Lotte City Hotel Guro	300 Digital-ro, Guro-gu, Seoul, 152-848 South Korea	2014.07.23.
Lotte City Hotel Ulsan	204 Samsan-ro, Nam-gu, Ulsan, 44718 South Korea	2015.06.30.
Lotte City Hotel Myeongdong	362 Samil-daero, Jung-gu, Seoul, 100-220 South Korea	2016.01.06.

Hotel Brand Expansion & Guest Review Summary

The Lotte City Hotels brand began with Lotte City Hotel Mapo in 2009 and rapidly expanded its portfolio through Lotte City Hotel Myeongdong in 2016. The Kinshicho branch in Japan is operated by Lotte Japan and is strategically located near Tokyo Skytree, catering to both leisure and business travelers. The property reflects Japan’s distinctive service culture. Guest reviews frequently mention the cleanliness of rooms, Wi-Fi quality, and breakfast satisfaction, with overall feedback indicating consistently reliable service standards.

Domestic Hotel Ratings & Facilities

According to the hotel rating program conducted by the Korea Tourism Association (KTA), Lotte City Hotel Myeongdong, Lotte City Hotel Daejeon, and Lotte City Hotel Jeju are officially certified as four-star hotels, while Lotte City Hotel Mapo, Lotte City Hotel Gimpo Airport, Lotte City Hotel Guro, and Lotte City Hotel Ulsan are certified as three-star hotels. Among them, only Lotte City Hotel Mapo and Lotte City Hotel Jeju feature a swimming pool.

Room Rates by Lotte City Hotels Location

Search Criteria: Monday, December 8, 2025 – Tuesday, December 9, 2025; 1-night stay; member rate on the official website; price in USD(Tax & Service Charge Included) 

Branch	Standard	Select Suite
Lotte City Hotel Mapo	$112.39	$204.95
Lotte City Hotel Kinshicho	$136.84	$271.39
Lotte City Hotel Gimpo Airport	$112.39	$198.34
Lotte City Hotel Jeju	$89.40	$185.20
Lotte City Hotel Daejeon	$93.61	$193.91
Lotte City Hotel Guro	$85.95	$185.12
Lotte City Hotel Ulsan	$52.89	$119.01
Lotte City Hotel Myeongdong	$125.62	$224.79

When comparing room rates across locations, Lotte City Hotels generally maintain a moderate and competitive price range. Among the 3-star properties, Lotte City Hotel Ulsan tends to offer the lowest rates, while among the 4-star hotels, Lotte City Hotel Jeju is the most affordable—likely due to reduced regional travel demand during the winter off-season. In Seoul, Lotte City Hotel Guro is currently the most budget-friendly option.

From personal experience, I’ve stayed at several locations: Lotte City Hotel Mapo and Lotte City Hotel Myeongdong (for dates with my girlfriend), Lotte City Hotel Jeju (a family trip with my mother), Lotte City Hotel Ulsan (for a friend’s wedding and reception), and most recently Lotte City Hotel Guro (again for a date) during the past summer.

Based on these stays, Lotte City Hotels offer excellent comfort for their price range, with notably clean bedding and mattresses. However, the interior design feels somewhat dated, and the dining venues are rather ordinary, lacking a distinctive culinary experience. Still, the combination of reasonable pricing, clean and quiet rooms, and convenient access to public transportation makes Lotte City Hotels a solid and reliable choice for both business and leisure travelers.

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