Lotte Hotel Seoul: Complete Guide to Rooms, Amenities & Facilities for Travelers
Discover Lotte Hotel Seoul, a 5-star luxury hotel in Myeong-dong offering premium rooms, lounges, fine dining, and direct subway access.
Lotte Hotel Seoul: Basic Information
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| Nighttime photo of Lotte Hotel Seoul’s Main Tower and Executive Tower exterior. (Image source: Official website of Lotte Hotels) |
| Hotel Name | Lotte Hotel Seoul |
| Star Rating | ⭐️⭐️⭐️⭐️⭐️ • KTA 5-Star Certification Period: July 16, 2024 – July 15, 2027 |
| Hotel Address | 30 Eulji-ro, Jung-gu, Seoul, South Korea (Sogong-dong) |
| Main Phone Number | +82-2-771-1000 |
| Standard Check-In Time | 15:00 |
| Standard Check-Out Time | 11:00 am |
| Parking Lot | • Underground parking available. • Guests can use the parking lot free of charge by registering their vehicle. • One vehicle per room is allowed for free self-parking during the stay. • Guests staying in the Executive Tower are entitled to one complimentary valet parking service during their stay. |
| Breakfast restaurant | ✔️ |
| Club lounge (Executive Lounge, Happy Hour, Evening hors d'oeuvres) |
✔️ |
| Fitness center | ✔️ |
| Swimming pool | ✔️ |
| Sauna | ✔️ |
| Pets | ❌ |
Lotte Hotel Seoul is a five-star luxury hotel located in Sogong-dong, Jung-gu, Seoul. It is part of Lotte Town, a major shopping complex in Myeong-dong, and is connected to the Main Building of Lotte Department Store, Lotte AvenueL Luxury Hall, Lotte Young Plaza, and the Myeong-dong Underground Shopping Center.
The hotel offers excellent public transportation access, as it is directly connected to Exit 7 and Exit 8 of Euljiro 1(il)-ga Station on Seoul Subway Line 2. In addition, the Incheon Airport Limousine Bus stop (Euljiro 1(il)-ga Station Lotte Hotel, 02639) is located right in front of the hotel, making transfers to and from the airport convenient and efficient.
Lotte Hotel Seoul: Floor Guide
| Floor | Main Tower Facilities |
|---|---|
| 38 | • Mugunghwa • Momoyama |
| 37 | • Toh Lim • Banquet Halls (Garnet / Pearl / Ruby Suite) |
| 36 | • Banquet Halls (Astor / Bellevue / Berkeley / Carlton / Charlotte / Peacock Suite) |
| 8-34 | • Guest Rooms |
| 31 | • Club Lounge • Guest Rooms |
| 22 | • Guest Lounge • Guest Rooms |
| 7 | • Sulwhasoo SPA • Guest Rooms |
| 6 | • Shinhan Bank • Lotte Rent-a-Car D • Hair & Makeup |
| 4 | • Fitness Club |
| 3 | • Banquet Halls (Sapphire Ballroom / Topaz Room / Pine Room) • Executive Tower Connecting Passage |
| 2 | • Banquet Halls (Crystal Ballroom / Emerald Room / Jade Room / Athens Garden) • Tour Lounge • Wedding Salon • JTB Lounge • H.I.S. Travel Agency |
| 1 | • Reception • Bell Desk • Business Center • Concierge • Peninsula Lounge & Bar • La Seine • Delica-Hans • Wine Shop • Hotel Museum • The Drawing Room (Bar) |
| B1 | • Hotel Arcade • Connecting Passage to Lotte Department Store Main Branch |
| Floor | Executive Tower Facilities |
|---|---|
| 35 | • Pierre Gagnaire • PG Bar |
| 34 | • La Cime (Lounge) |
| 17-33 | • Guest Rooms |
| 16 | • Le Salon (Lounge) |
| 15 | • The Lobby (Executive Tower Private Lobby) • Front Desk • Business Center |
| 3 | • Main Tower Connecting Passage |
| 1 | • Lobby |
Lotte Hotel Seoul is a large-scale hotel with a total of 1,015 rooms, comprised of two buildings: the Main Tower and the Executive Tower. The Main Tower, completed in 1979, and the Executive Tower, an annex built atop the original Lotte Department Store Main Branch in 1988, together form the hotel complex.
The Main Tower stands 138 meters tall with 38 floors above ground and 3 basement levels, housing a total of 737 guest rooms. It also serves as the headquarters of HOTEL LOTTE Co., Ltd. and functioned as the Korean Lotte Group headquarters until the completion of Lotte World Tower in Jamsil in 2016. Currently, guest rooms from the 7th to the 25th floors are undergoing renovation, scheduled from May 7, 2025, to mid-September 2026. Excluding the rooms under renovation in the Main Tower, the remaining available rooms total 180, consisting of 20 Superior Rooms, 122 Deluxe Rooms, and 38 Suites.
The Executive Tower has 35 floors above ground with 278 rooms(Grand Deluxe 102 rooms, Premier 48 rooms, Executive 75 rooms, Suites 53 rooms), featuring a more luxurious ambiance than the Main Tower. After renovations, it reopened in 2018. Floors 1 through 14 are occupied by Lotte Department Store Main Branch, so check-in for the Executive Tower is handled at the 15th-floor front desk. The 34th floor of the Executive Tower, once used entirely as office and residence space by the late Lotte Group founder Shin Kyuk-ho, was renovated in 2023 into a new lounge space called La Cime.
Lotte Hotel Seoul features the upscale Chinese restaurant Toh Lim, which has been recognized by the Michelin Guide, and the French fine dining restaurant Pierre Gagnaire Seoul. Toh Lim is led by Executive Chef Yeo Kyung-ok, formerly head chef at Palson in The Shilla Hotel, while Pierre Gagnaire Seoul is the eponymous dining concept opened by world-renowned French chef Pierre Gagnaire from Paris.
Lotte Hotel Seoul: Room Type Guide
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| Collection of Room Images from Lotte Hotel Seoul Main Tower (Image source: Official website of Lotte Hotels) |
| Type | Size | 🛏️ | 🛁 | View |
|---|---|---|---|---|
| Royal Sweet | 354 ㎡ | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Namsan Tower |
| Deluxe Suite | 80.3~92.2 m² | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Namsan Tower |
| Junior Suite | 53.5~61.5 m² | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Namsan Tower |
| Deluxe | 40~46 m² | 1 Double Bed / 2 Single Bed / 3 Single Bed | ✔️ | City View Facing Namsan Tower / City View Facing Bukaksan Mountain |
| Superior (Standard) | 26.7 ㎡ ~ 30.7㎡ | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Namsan Tower / City View Facing Bukaksan Mountain |
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| Collection of Room Images from Lotte Hotel Seoul Executive Tower (Image source: Official website of Lotte Hotels) |
| Type | Size | 🛏️ | 🛁 | View |
|---|---|---|---|---|
| Royal Suite | 460.8 m² | 1 Double Bed | ✔️ | City View Facing Namsan Tower |
| Presidential Suite | 255 m² | 1 Double Bed | ✔️ | City View Facing Namsan Tower / City View Facing Bukaksan Mountain |
| Charlotte Suite | 127 ㎡ | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Bukaksan Mountain |
| Premier Suite | 84 m² | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Bukaksan Mountain |
| Deluxe Suite | 76 m² | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Namsan Tower / City View Facing Bukaksan Mountain |
| Junior Suite | 63.7 m² | 1 Double Bed / 2 Single Bed | ✔️ | City View Facing Bukaksan Mountain |
| Premier | 57~63 m² | 1 Double Bed / 2 Single Bed / 1 Double Bed + 2 Single Bed | ✔️ | City View Facing Namsan Tower / City View Facing Bukaksan Mountain |
| Grand Deluxe (Standard) | 38~42 m² | 1 Double Bed / 2 Single Bed / 1 Double Bed + 2 Single Bed | ✔️ | City View Facing Namsan Tower / City View Facing Bukaksan Mountain |
Lotte Hotel Seoul: Lounge Guide
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| Collection of Images of Le Salon Lounge on the 16th Floor, Executive Tower, Lotte Hotel Seoul (Image source: Official website of Lotte Hotels) |
| Lounge Type | Lounge Benefits | Access Conditions |
|---|---|---|
| Club Lounge (31th floor of the Main Tower) |
• Breakfast Buffet: 6:30 AM – 10:00 AM • Afternoon Tea: 3:00 PM – 5:00 PM • Happy Hour: 6:00 PM – 8:00 PM |
• Guests booked under the Club Lounge Access Package • All suite room guests in the Main Tower • Ages 13 and above (middle school and older) |
| Kids Lounge (22th floor of the Main Tower) |
• 9:00 AM – 6:00 PM • Unavailable during maintenance hours (12:00 PM – 1:00 PM) |
• Complimentary access for all guests (must be accompanied by a guardian). |
| Le Salon (16th floor of the Executive Tower) |
• Breakfast Buffet: 6:30 AM – 10:00 AM • Afternoon Tea: 3:00 PM – 5:00 PM • Happy Hour: 6:00 PM – 8:00 PM • Cocktail Service • Live Cooking Station • Complimentary use of a private meeting room for 2 hours (6- or 12-person room) • 10% discount on laundry service |
• Guests staying in a Grand Deluxe Room with the Le Salon Lounge Access Package • Ages 13 and above (middle school and older) |
| La Cime (34th floor of the Executive Tower) |
• Breakfast Buffet: 6:30 AM – 10:00 AM • Afternoon Tea: 3:00 PM – 5:00 PM • Happy Hour: 6:00 PM – 8:00 PM • Cocktail Service • Live Cooking Station • Complimentary use of a private meeting room for 2 hours (6- or 12-person room) • 10% discount on laundry service |
• Guests staying in a Premier Room with the La Cime Lounge Access Package • All suite room guests in the Executive Tower • Ages 13 and above (middle school and older) |
Lotte Hotel Seoul: Facilities Guide
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| Photo of the Business Center located on the 1st floor of Lotte Hotel Seoul (Image source: Official website of Lotte Hotels) |
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| Photo of the Fitness Center located on the 4th floor of Lotte Hotel Seoul (Image source: Official website of Lotte Hotels) |
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| Photo of the indoor swimming pool located on the 4th floor of Lotte Hotel Seoul (Image source: Official website of Lotte Hotels) |
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Photo of the sauna located on the 4th floor of Lotte Hotel Seoul (Image source: Official website of Lotte Hotels) |
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Photo of the indoor golf practice range located on the 4th floor of Lotte Hotel Seoul (Image source: Official website of Lotte Hotels) |
| Facilities | Location |
|---|---|
| Ice for drinking | • When you request drinking ice from the front desk using the in-room phone, staff will personally deliver the ice to your room. • Available for use 24 hours a day. |
| Microwave | • None • If you need a microwave, you can request one through the in-room phone to the front desk, and staff will assist you personally. |
| Nursing Room | • Main Tower 1st Floor Business Center Interior • Main Tower 1st Floor Restaurant ‘La Seine’ Interior |
| Business corner | • Main Tower 1st Floor • Weekdays: 8:00 AM – 10:00 PM • Weekends & Public Holidays: 9:00 AM – 6:00 PM • Nursing Room: A comfortable nursing room is available inside the Business Center for parents to care for their babies. • Modern Facilities: Laser printer, high-speed copier, laptop rental, ultra-fast internet. • Mail Services: Courier service, packaging service, express delivery. • Secretarial Services: Copying & faxing, typing & printing, business card production. • Software: Various programs including Adobe Reader. |
| Fitness center | • Main Tower 4th Floor • 06:00 AM – 10:00 PM • Closed on the last Monday of each month • Free access for hotel guests • Guests must be at least 16 years old to enter • Complimentary workout clothes and sneakers available for rental |
| Indoor Swimming Pool | • Main Tower 4th Floor • 06:00 AM – 10:00 PM • Closed on the last Monday of each month • Free access for hotel guests • Children under 13 may use the facility only when accompanied by an adult guardian • Swim caps are required (rental swim caps available) |
| Sauna | • Main Tower 4th Floor • 06:00 AM – 10:00 PM • Closed on the last Monday of each month • Admission Fee: 44,000 KRW per person • Main Tower: Access is complimentary for guests staying in Suite rooms, Club Lounge–inclusive rooms, and select packages that include sauna use • Executive Tower: Complimentary access for all guests • Access is restricted to guests aged 13 and older • (Men) Dry & Steam Sauna, (Women) Dry Sauna |
| Golf Practice Range | • Main Tower 4th Floor • 06:30 AM – 9:30 PM • Closed on the last Monday of each month • Admission Fee: 22,000 KRW per person • Access is restricted to guests aged 16 and older • Six hitting bays, automatic ball washer, 35-meter driving distance |
Lotte Hotel Seoul: Check-In Guide
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| A photo showing guests checking in and checking out at the front desk in the 1st-floor lobby of the Main Tower at Lotte Hotel Seoul. (Image source: Official website of Lotte Hotels) |
1. Location of Check-In: Guests with reservations in the Main Tower can check in at the front desk located inside the lobby on the 1st floor. Guests with reservations in the Executive Tower can check in at the front desk on the 15th floor.
2. Check-In Time: Standard check-in begins at 3:00 PM.
3. Required Documents: Present a valid photo ID (passport for international guests) and your reservation confirmation.
4. Assignment: Rooms are typically assigned by the front desk based on your reservation type, check-in time, and guest preferences (e.g., high floor, city view, non-smoking).
• Note: Once your room is assigned, the front desk will carefully review your printed reservation details, including guest information, room type, stay dates, and any packages or promotions applied. You will also receive guidance on hotel policies and procedures and be asked to sign a consent form confirming your agreement to the hotel’s terms of stay and its 100% non-smoking room policy. Occasionally, temporary inconveniences may occur due to events, filming, or maintenance, so to avoid or minimize any disruption during your stay, it is recommended to listen carefully to the front desk staff’s instructions and follow their guidance.
5. Parking Registration:
• Guests with vehicles can register 1 car per room for free parking during their stay.
• Show your license plate number to the front desk upon check-in.
• Note: The hotel does not provide alternative parking if the underground lot is full.
6. Signing the consent form: After signing the consent form, you proceed with payment for the room. You can pay using the credit or debit card you provided earlier, a different card, a company or corporate card for business purposes, or cash. Regardless of the payment method, a receipt will always be issued. Once payment is complete, your passport and credit/debit card will be returned to you.
• If you’ve already prepaid through a third-party app such as Agoda, HotelsCombined, or Hotels.com, you can receive your room key immediately upon signing the consent form.
7. Key Collection: Receive your room key card after completing the check-in process.
8. Requesting in-room amenities:
If you have additional requests such as setting up a humidifier, installing an air purifier, arranging a baby crib, or attaching a baby guard (bed rail), make sure to request them with the front desk staff during the check-in process.
• If you didn’t mention certain requests during check-in, you can use the in-room phone to dial 0 and make your request over the call. However, please note that if the requested items are out of stock at that time, they may not be available for delivery or installation.
💡 Pro Tip: After completing check-in, you can take the elevator to your room. When tagging your key card, make sure to use only one card at a time—if multiple cards are stacked together in the card holder, the scanner may not recognize them properly. Also, note that RFID-issued key cards can occasionally malfunction if stored together with your smartphone. In such cases, simply visit the front desk to request a reissue of your key card.
Lotte Hotel Seoul: Check-Out Guide
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| A photo showing guests checking in and checking out at the 15th-floor front desk of the Executive Tower at Lotte Hotel Seoul. |
1. Check-In Time: The official check-out time at L7 Gangnam by LOTTE Hotel is 11:00 a.m.
• This time doesn’t mean you have to be out of the room exactly at 11, but rather that you must reach the front desk by then to complete the check-out process — returning your room key card and formally notifying the hotel of your departure.
2. Late Check-Out Policy: The late check-out policy is as follows: a 30% surcharge of the regular room rate applies for check-outs until 3:00 PM, 50% for check-outs until 5:00 PM, and 100% for check-outs after 5:00 PM.
• Advance reservation is required, and same-day requests may not be available depending on room occupancy.
3. Location of Check-Out: Guests with reservations in the Main Tower can check out at the front desk located inside the lobby on the 1st floor. Guests with reservations in the Executive Tower can check out at the front desk on the 15th floor.
4. Check for any additional charges:
• Check-out involves clearing all personal belongings from the room and proceeding to the front desk on the 1st floor to return the room key(s) initially issued, along with any other rented items. If there are any additional charges, payment is settled at this time.
• Return your key card to the front desk staff, who will verify your room number and confirm any additional charges such as minibar use, restaurant bills, or late check-out fees.
• If your stay was prepaid through third-party platforms like Agoda, Hotels.com, or Booking.com, the staff will simply confirm your reservation details without any additional payment required. For bookings made directly through the LOTTE Hotels website or on-site, any remaining balance can be settled by credit card, corporate card, or cash, with a printed receipt provided for your records.
5. Luggage Storage Service: After check-out, guests can leave their luggage at the concierge desk on the same floor if they wish to explore the city before departure. The hotel staff will tag and store your bags safely for the day.
💡 Pro Tip: Weekends and Mondays tend to be peak check-out times (especially between 10:00 AM and 11:00 PM). To avoid long elevator waits and front desk lines, plan to check out a little earlier—around 09:30 AM—for a smoother departure.
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